RevTrak Frequently Asked Questions for Parents | Vanco

Posted by Vanco Education on Dec 2, 2019 3:52:00 PM


Wooden Blocks Spelling Out FAQS

Who can I contact with account or payment questions?

If you’re a parent or student with questions, please contact the RevTrak administrator for your school or district directly for account or payment questions. Depending on your school or district, the RevTrak administrator could be someone in the school’s IT office or in finance. If you are unsure who this is, please contact your district.

Where do I find my school’s Web Store?

Your school should have a link to their Web Store on their website. Visit their website and look for an online payment option. If you do not see this option, please contact your school district.

How can I make sure my payment was processed?

Your Web Store automatically tracks all online school payments. Login to your account and view payment history to check previously processed payments. If you do not see a payment you think you made, contact your district and ask them to check for you.

How do I set up an account with my school’s Web Store?

To create an account, go to your district’s Web Store to make a payment. You will be prompted to log in or create a new account. Select “Create New Account” and enter your information. When you are done, click “Create Account” at the bottom of the page. Then, you will be able to log in with your new account using your email address and password. If you still have trouble, please contact your district for further assistance. If you are having trouble setting up an account or making changes to your account, contact your district. They will help make sure you can log in.


About the Author

Vanco Education

Vanco supports K-12 schools and community education organizations by providing convenient, online solutions including cashless campus software, web stores, program management tools and meal payment solutions. To see how your school can simplify online payments, give us a call at 800.323.5953 or request a demo online.